All custom made products are not returnable/refundable. You will be provided a proof drawing for approval before your order is fabricated. Once fabricated, the process cannot be undone.
Defective products:
Standard products will be repaired or replaced if defective within 30 days after shipment. Please contact us at info@altimetermotives.com if you feel your product is defective.
Refunds/Returns:
Only standard products are eligible for returns.
Return requests must contact us directly and be made within 10 days from receipt of product. Contact info@altimetermotives.com for details.
Returns should be well packaged and shipped insured via a traceable carrier.
Upon our receipt of product in good condition, refunds are 85% of purchase price to cover our shipping costs, PayPal fees and shipping material consumables.
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